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Aged Care Compass

Catholic Healthcare St Francis Aged Care

226 Arthur Street, Grafton NSW 2460

Grafton2460

Overview

Catholic Healthcare St Francis Aged Care is a residential aged care home in Grafton NSW 2460, in the Clarence Valley local government area.

Sources: Service List, as at .

Registered places
48
Provider register entry
Catholic Healthcare Limited
Registration status
Registered

Quality

Source: Star Ratings, as at

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

No overall Star Rating published

Residents' experience
5 out of 5
Compliance
5 out of 5

What residents said

Source: Star Ratings, as at · Survey conducted in 2025

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

  1. Do you like the food here?

    Always
    54%
    Most of the time
    38%
    Some of the time
    8%
    Never
    0%

  2. Do you feel safe here?

    Always
    92%
    Most of the time
    8%
    Some of the time
    0%
    Never
    0%

  3. Is this place well run?

    Always
    54%
    Most of the time
    46%
    Some of the time
    0%
    Never
    0%

  4. Do you get the care you need?

    Always
    100%
    Most of the time
    0%
    Some of the time
    0%
    Never
    0%

  5. Do staff know what they are doing?

    Always
    69%
    Most of the time
    31%
    Some of the time
    0%
    Never
    0%

  6. Are you encouraged to do as much as possible for yourself?

    Always
    100%
    Most of the time
    0%
    Some of the time
    0%
    Never
    0%

  7. Do staff explain things to you?

    Always
    77%
    Most of the time
    15%
    Some of the time
    8%
    Never
    0%

  8. Do staff treat you with respect?

    Always
    92%
    Most of the time
    8%
    Some of the time
    0%
    Never
    0%

  9. Do staff follow up when you raise things with them?

    Always
    92%
    Most of the time
    8%
    Some of the time
    0%
    Never
    0%

  10. Are staff kind and caring?

    Always
    92%
    Most of the time
    8%
    Some of the time
    0%
    Never
    0%

  11. Do you have a say in your daily activities?

    Always
    92%
    Most of the time
    8%
    Some of the time
    0%
    Never
    0%

  12. How likely are you to recommend this residential aged care home to someone?

    Always
    100%
    Most of the time
    0%
    Some of the time
    0%
    Never
    0%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

This Star Ratings extract names no regulatory decision for this home.

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Funding

Source: Service List, as at

Annual Commonwealth funding (2024-25)
$5,627,602.63
Funding per bed per day
$321.21 per bed per day

Provider

The Service List names Catholic Healthcare Limited, a charitable not-for-profit organisation, as its provider.

Sources: Service List, as at ; Star Ratings, as at .

All residential homes listed for Catholic Healthcare Limited

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

All residential homes in Clarence Valley, NSW

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.

Call Catholic Healthcare on 1800 225 474