Arcare North Lakes

60 ENDEAVOUR Boulevard, North Lakes QLD 4509

North Lakes4509

Overview

Arcare North Lakes is a residential aged care home in North Lakes QLD 4509, in the Moreton Bay local government area.

Sources: Service List, as at 2025-06-30.

Overall Star Rating: 4 out of 5
Registered places: 136
Provider register entry: Arcare Pty Ltd
Registration status: Registered

Quality

Source: Star Ratings, as at 2026-08-01

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience: 4 out of 5
Compliance: 5 out of 5
Staffing: 3 out of 5
Quality measures: 2 out of 5

What residents said

Source: Star Ratings, as at 2026-08-01 · Survey conducted in 2025

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

Do you like the food here?
Always
46%
Most of the time
38%
Some of the time
12%
Never
4%
Do you feel safe here?
Always
88%
Most of the time
12%
Some of the time
0%
Never
0%
Is this place well run?
Always
62%
Most of the time
31%
Some of the time
8%
Never
0%
Do you get the care you need?
Always
77%
Most of the time
23%
Some of the time
0%
Never
0%
Do staff know what they are doing?
Always
50%
Most of the time
38%
Some of the time
12%
Never
0%
Are you encouraged to do as much as possible for yourself?
Always
62%
Most of the time
27%
Some of the time
12%
Never
0%
Do staff explain things to you?
Always
50%
Most of the time
42%
Some of the time
8%
Never
0%
Do staff treat you with respect?
Always
77%
Most of the time
23%
Some of the time
0%
Never
0%
Do staff follow up when you raise things with them?
Always
62%
Most of the time
27%
Some of the time
12%
Never
0%
Are staff kind and caring?
Always
77%
Most of the time
23%
Some of the time
0%
Never
0%
Do you have a say in your daily activities?
Always
85%
Most of the time
12%
Some of the time
4%
Never
0%
How likely are you to recommend this residential aged care home to someone?
Always
69%
Most of the time
19%
Some of the time
12%
Never
0%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at 2026-08-01

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

This Star Ratings extract names no regulatory decision for this home.

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

Measure	This home	Median across homes
Had a fall risk-adjusted	32%	30%
Major injury from a fall risk-adjusted	3%	1%
Pressure injuries risk-adjusted	1%	0%
Significant unplanned weight loss risk-adjusted	6%	7%
Restrictive practices used	28%	17%
Prescribed nine or more medicines	28%	35%
Antipsychotics without a psychosis diagnosis	12%	9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes: 218 minutes per resident per day
Target care minutes: 218 minutes per resident per day
Difference: +0 min
Actual registered nurse minutes: 45 minutes per resident per day
Target registered nurse minutes: 44 minutes per resident per day
Registered nurse difference: +1 min

Funding

Source: Service List, as at 2025-06-30

Annual Commonwealth funding (2024-25): $15,176,747.54
Funding per bed per day: $305.74 per bed per day

Provider

The Service List names Arcare Pty Ltd, a private for-profit organisation, as its provider.

Sources: Service List, as at 2025-06-30; Star Ratings, as at 2026-08-01.

All residential homes listed for Arcare Pty Ltd

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

Blue Care Kallangur Pilgrim Aged Care FacilityKallangur 4503
Maranatha Aged CareKallangur 4503
Seasons Living Mango Hill Care SuitesMango Hill 4509
Bolton Clarke InverpineMurrumba Downs 4503
North Lakes Terrace Care CommunityNorth Lakes 4509
Blue Care Rothwell Nazarene Aged Care FacilityRothwell 4022

All residential homes in Moreton Bay, QLD

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.