Outlook Gardens Aged Care

504 Police Road, Dandenong North VIC 3175

Dandenong North3175

Overview

Outlook Gardens Aged Care is a residential aged care home in Dandenong North VIC 3175, in the Greater Dandenong local government area.

Sources: Service List, as at 2025-06-30.

Overall Star Rating: 4 out of 5
Registered places: 96
Provider register entry: ASSOCIATION FOR CHRISTIAN SENIOR CITIZENS' HOMES INC
Registration status: Registered

Quality

Source: Star Ratings, as at 2026-08-01

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience: 4 out of 5
Compliance: 5 out of 5
Staffing: 3 out of 5
Quality measures: 3 out of 5

What residents said

Source: Star Ratings, as at 2026-08-01 · Survey conducted in 2025

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

Do you like the food here?
Always
0%
Most of the time
63%
Some of the time
32%
Never
5%
Do you feel safe here?
Always
100%
Most of the time
0%
Some of the time
0%
Never
0%
Is this place well run?
Always
37%
Most of the time
63%
Some of the time
0%
Never
0%
Do you get the care you need?
Always
58%
Most of the time
42%
Some of the time
0%
Never
0%
Do staff know what they are doing?
Always
53%
Most of the time
47%
Some of the time
0%
Never
0%
Are you encouraged to do as much as possible for yourself?
Always
53%
Most of the time
37%
Some of the time
11%
Never
0%
Do staff explain things to you?
Always
47%
Most of the time
42%
Some of the time
11%
Never
0%
Do staff treat you with respect?
Always
68%
Most of the time
26%
Some of the time
5%
Never
0%
Do staff follow up when you raise things with them?
Always
37%
Most of the time
53%
Some of the time
11%
Never
0%
Are staff kind and caring?
Always
84%
Most of the time
16%
Some of the time
0%
Never
0%
Do you have a say in your daily activities?
Always
58%
Most of the time
42%
Some of the time
0%
Never
0%
How likely are you to recommend this residential aged care home to someone?
Always
53%
Most of the time
47%
Some of the time
0%
Never
0%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at 2026-08-01

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

Decision: Notice of Requirement to Agree
Applied: 29 July 2020
Ends: 5 November 2020

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

Measure	This home	Median across homes
Had a fall risk-adjusted	33%	30%
Major injury from a fall risk-adjusted	0%	1%
Pressure injuries risk-adjusted	1%	0%
Significant unplanned weight loss risk-adjusted	4%	7%
Restrictive practices used	35%	17%
Prescribed nine or more medicines	45%	35%
Antipsychotics without a psychosis diagnosis	10%	9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at 2026-08-01 · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes: 214 minutes per resident per day
Target care minutes: 212 minutes per resident per day
Difference: +2 min
Actual registered nurse minutes: 48 minutes per resident per day
Target registered nurse minutes: 44 minutes per resident per day
Registered nurse difference: +4 min

Funding

Source: Service List, as at 2025-06-30

Annual Commonwealth funding (2024-25): $10,661,929.19
Funding per bed per day: $304.28 per bed per day

Provider

The Service List names Association for Christian Senior Citizens Homes Inc, a religious not-for-profit organisation, as its provider.

Sources: Service List, as at 2025-06-30; Star Ratings, as at 2026-08-01.

All residential homes listed for Association for Christian Senior Citizens Homes Inc

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

Regis Dandenong NorthDandenong North 3175
Mulgrave Rise Care CommunityMulgrave 3170
Belvedere Aged CareNoble Park 3174
Uniting AgeWell Noble ParkNoble Park 3174
Cumberland View Aged Care - Whalley DriveWheelers Hill 3150
Weary Dunlop Retirement VillageWheelers Hill 3150

All residential homes in Greater Dandenong, VIC

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.