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Aged Care Compass

Bolton Clarke Holly

16-24 Penneys Hill Road, Hackham SA 5163

Garden path and decorative screensCovered residence entrance and drivewayCafe counter and seating area+4 photographs — starting at photograph 5 of this home’s 8

Photos: Bolton Clarke, copied . Is one of these yours?

Overview

Bolton Clarke Holly is a residential aged care home in Hackham SA 5163, in the Onkaparinga local government area.

Sources: Service List, as at .

Overall Star Rating
4 out of 5
Registered places
145
Provider register entry
RSL Care RDNS Limited
Registration status
Registered

Quality

Source: Star Ratings, as at

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience
3 out of 5
Compliance
5 out of 5
Staffing
3 out of 5
Quality measures
3 out of 5

What residents said

Source: Star Ratings, as at · Survey conducted in 2025

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

  1. Do you like the food here?

    Always
    11%
    Most of the time
    37%
    Some of the time
    41%
    Never
    11%

  2. Do you feel safe here?

    Always
    59%
    Most of the time
    33%
    Some of the time
    4%
    Never
    4%

  3. Is this place well run?

    Always
    30%
    Most of the time
    52%
    Some of the time
    15%
    Never
    4%

  4. Do you get the care you need?

    Always
    37%
    Most of the time
    44%
    Some of the time
    19%
    Never
    0%

  5. Do staff know what they are doing?

    Always
    26%
    Most of the time
    48%
    Some of the time
    26%
    Never
    0%

  6. Are you encouraged to do as much as possible for yourself?

    Always
    48%
    Most of the time
    33%
    Some of the time
    15%
    Never
    4%

  7. Do staff explain things to you?

    Always
    26%
    Most of the time
    41%
    Some of the time
    30%
    Never
    4%

  8. Do staff treat you with respect?

    Always
    41%
    Most of the time
    52%
    Some of the time
    7%
    Never
    0%

  9. Do staff follow up when you raise things with them?

    Always
    26%
    Most of the time
    52%
    Some of the time
    19%
    Never
    4%

  10. Are staff kind and caring?

    Always
    37%
    Most of the time
    48%
    Some of the time
    15%
    Never
    0%

  11. Do you have a say in your daily activities?

    Always
    56%
    Most of the time
    33%
    Some of the time
    7%
    Never
    4%

  12. How likely are you to recommend this residential aged care home to someone?

    Always
    52%
    Most of the time
    30%
    Some of the time
    7%
    Never
    11%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

Compliance rating reason, as published
No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

MeasureThis homeMedian across homes
Had a fall risk-adjusted16%30%
Major injury from a fall risk-adjusted1%1%
Pressure injuries risk-adjusted0%0%
Significant unplanned weight loss risk-adjusted5%7%
Restrictive practices used26%17%
Prescribed nine or more medicines31%35%
Antipsychotics without a psychosis diagnosis12%9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes
222 minutes per resident per day
Target care minutes
216 minutes per resident per day
Difference
+6 min
Actual registered nurse minutes
48 minutes per resident per day
Target registered nurse minutes
44 minutes per resident per day
Registered nurse difference
+4 min

Funding

Source: Service List, as at

Annual Commonwealth funding (2024-25)
$15,971,135.01
Funding per bed per day
$301.77 per bed per day

Provider

The Service List names RSL Care RDNS Limited, a charitable not-for-profit organisation, as its provider.

Sources: Service List, as at ; Star Ratings, as at .

All residential homes listed for RSL Care RDNS Limited

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

All residential homes in Onkaparinga, SA

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.

Photos: Bolton Clarke, copied . Is one of these yours?