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Aged Care Compass

Uniting Edinglassie Emu Plains

5-7 Emerald Street, Emu Plains NSW 2750

Emu Plains2750

Overview

Uniting Edinglassie Emu Plains is a residential aged care home in Emu Plains NSW 2750, in the Penrith local government area.

Sources: Service List, as at .

Overall Star Rating
4 out of 5
Registered places
100
Provider register entry
The Uniting Church in Australia Property Trust (NSW)
Registration status
Registered

Quality

Source: Star Ratings, as at

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience
3 out of 5
Compliance
5 out of 5
Staffing
3 out of 5
Quality measures
3 out of 5

What residents said

Source: Star Ratings, as at · Survey conducted in 2026

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

  1. Do you like the food here?

    Always
    25%
    Most of the time
    35%
    Some of the time
    30%
    Never
    10%

  2. Do you feel safe here?

    Always
    80%
    Most of the time
    20%
    Some of the time
    0%
    Never
    0%

  3. Is this place well run?

    Always
    30%
    Most of the time
    35%
    Some of the time
    25%
    Never
    10%

  4. Do you get the care you need?

    Always
    50%
    Most of the time
    40%
    Some of the time
    10%
    Never
    0%

  5. Do staff know what they are doing?

    Always
    30%
    Most of the time
    45%
    Some of the time
    25%
    Never
    0%

  6. Are you encouraged to do as much as possible for yourself?

    Always
    60%
    Most of the time
    20%
    Some of the time
    15%
    Never
    5%

  7. Do staff explain things to you?

    Always
    45%
    Most of the time
    25%
    Some of the time
    20%
    Never
    10%

  8. Do staff treat you with respect?

    Always
    50%
    Most of the time
    25%
    Some of the time
    20%
    Never
    5%

  9. Do staff follow up when you raise things with them?

    Always
    35%
    Most of the time
    30%
    Some of the time
    30%
    Never
    5%

  10. Are staff kind and caring?

    Always
    50%
    Most of the time
    45%
    Some of the time
    5%
    Never
    0%

  11. Do you have a say in your daily activities?

    Always
    40%
    Most of the time
    40%
    Some of the time
    20%
    Never
    0%

  12. How likely are you to recommend this residential aged care home to someone?

    Always
    65%
    Most of the time
    30%
    Some of the time
    0%
    Never
    5%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

Decision
Directions - To revise Plans for Continuous Improvements (PCI)
Applied
Ends
Compliance rating reason, as published
No current regulatory decisions and no Quality Standards grades recorded, whilst operating continuously for over 3 years

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

MeasureThis homeMedian across homes
Had a fall risk-adjusted27%30%
Major injury from a fall risk-adjusted1%1%
Pressure injuries risk-adjusted1%0%
Significant unplanned weight loss risk-adjusted11%7%
Restrictive practices used5%17%
Prescribed nine or more medicines53%35%
Antipsychotics without a psychosis diagnosis5%9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes
221 minutes per resident per day
Target care minutes
214 minutes per resident per day
Difference
+7 min
Actual registered nurse minutes
45 minutes per resident per day
Target registered nurse minutes
43 minutes per resident per day
Registered nurse difference
+2 min

Funding

Source: Service List, as at

Annual Commonwealth funding (2024-25)
$11,824,684.71
Funding per bed per day
$323.96 per bed per day

Provider

The Service List names The Uniting Church in Australia Property Trust (NSW), a religious not-for-profit organisation, as its provider.

Sources: Service List, as at ; Star Ratings, as at .

All residential homes listed for The Uniting Church in Australia Property Trust (NSW)

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

All residential homes in Penrith, NSW

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.

Provider registration: ACQSC provider register, edition 2026-08-13.

Call Uniting NSW.ACT on 1800 864 846