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Murroona Gardens

Wests Lane, Bowen QLD 4805

Bowen4805

Overview

Murroona Gardens is a residential aged care home in Bowen QLD 4805, in the Whitsunday local government area.

Sources: Service List, as at .

Overall Star Rating
5 out of 5
Registered places
104

Quality

Source: Star Ratings, as at

Every figure here is published by the Department of Health, Disability and Ageing. Aged Care Compass publishes them unchanged and does not rate homes itself.

Residents' experience
4 out of 5
Compliance
5 out of 5
Staffing
5 out of 5
Quality measures
4 out of 5

What residents said

Source: Star Ratings, as at · Survey conducted in 2025

An independent team surveys residents for the Residents' experience rating. Each figure is the percentage of residents surveyed who gave that answer.

  1. Do you like the food here?

    Always
    47%
    Most of the time
    42%
    Some of the time
    11%
    Never
    0%
  2. Do you feel safe here?

    Always
    74%
    Most of the time
    26%
    Some of the time
    0%
    Never
    0%
  3. Is this place well run?

    Always
    53%
    Most of the time
    37%
    Some of the time
    11%
    Never
    0%
  4. Do you get the care you need?

    Always
    68%
    Most of the time
    32%
    Some of the time
    0%
    Never
    0%
  5. Do staff know what they are doing?

    Always
    37%
    Most of the time
    63%
    Some of the time
    0%
    Never
    0%
  6. Are you encouraged to do as much as possible for yourself?

    Always
    79%
    Most of the time
    16%
    Some of the time
    5%
    Never
    0%
  7. Do staff explain things to you?

    Always
    42%
    Most of the time
    47%
    Some of the time
    11%
    Never
    0%
  8. Do staff treat you with respect?

    Always
    53%
    Most of the time
    47%
    Some of the time
    0%
    Never
    0%
  9. Do staff follow up when you raise things with them?

    Always
    53%
    Most of the time
    37%
    Some of the time
    11%
    Never
    0%
  10. Are staff kind and caring?

    Always
    58%
    Most of the time
    42%
    Some of the time
    0%
    Never
    0%
  11. Do you have a say in your daily activities?

    Always
    63%
    Most of the time
    37%
    Some of the time
    0%
    Never
    0%
  12. How likely are you to recommend this residential aged care home to someone?

    Always
    74%
    Most of the time
    26%
    Some of the time
    0%
    Never
    0%

Questions and answer options are shown as the Department of Health, Disability and Ageing publishes them. Figures are rounded, so one question's answers may not add to 100.

Regulatory decisions

Source: Star Ratings, as at

The Star Ratings extract names the main regulatory decision that informs a home's Compliance rating. It may be a decision that is no longer in force.

This Star Ratings extract names no regulatory decision for this home.

This is not a full compliance history. The Aged Care Quality and Safety Commission publishes its regulatory decisions at agedcarequality.gov.au.

Quality measures

Source: Star Ratings, as at · Measured January to March 2026

The Quality measures star rating is calculated from these areas of care. Each figure is the percentage of residents affected. Lower is better.

MeasureThis homeMedian across homes
Had a fall risk-adjusted22%30%
Major injury from a fall risk-adjusted0%1%
Pressure injuries risk-adjusted0%0%
Significant unplanned weight loss risk-adjusted10%7%
Restrictive practices used21%17%
Prescribed nine or more medicines26%35%
Antipsychotics without a psychosis diagnosis7%9%

* Risk-adjusted by the Department of Health, Disability and Ageing.

Median calculated by Aged Care Compass across homes in this directory with a published figure.

Care minutes

Source: Star Ratings, as at · Measured January to March 2026

Care-minute targets reflect residents' assessed acuity; a higher target is not a higher standard.

Up to 10% of the registered nurse target can be met by enrolled nurses.

Actual care minutes
252 minutes per resident per day
Target care minutes
209 minutes per resident per day
Difference
+43 min
Actual registered nurse minutes
49 minutes per resident per day
Target registered nurse minutes
43 minutes per resident per day
Registered nurse difference
+6 min

Funding

Source: Service List, as at

Annual Commonwealth funding (2024-25)
$11,734,819.96
Funding per bed per day
$309.14 per bed per day

Provider

The Service List names Bowen Old Peoples Homes Society, a community-based not-for-profit organisation, as its provider.

Sources: Service List, as at ; Star Ratings, as at .

Other residential homes nearby

Up to 6 homes within 20 km in the same state, chosen by straight-line distance between Service List locations and listed by suburb.

All residential homes in Whitsunday, QLD

Data source

Service information: Service List, edition 2025-06-30.

Ratings, care minutes, quality measures, residents' survey answers and regulatory decisions: Star Ratings, edition 2026-08-01.